Return & Exchange

We strive to give you a seamless shopping experience every time you shop with us. However, if you are not 100% satisfied with your purchase, we've made the exchange process super easy for you.

Domestic Orders:

All products purchased from can be exchanged & Return within 30 days of the delivery date, no-questions-asked!.

Simply notify us of your exchange intention within 3 days of delivery by filling out the Complaint/Inquiry form.

  • We offer FREE pickup for customers who opt for the online exchange & return process. The online exchange process on average takes 7-10 working days.

A Product (s) is viable for an exchange as long as the

  • Product is in a saleable condition and is unused, and/or unwashed, with the original tags and price labels attached along with the proof of purchase.
    • Your proof of purchase is either a receipt or the online order confirmation email. Both are acceptable.

However, we will be unable to process your exchange request if:

  • The exchange request is made outside the specified time frame (within 30 days of delivery).
  • Product is damaged because of use or has been tampered with.
  • Anything is missing from the package including price tags, labels, original packing and order invoice.
  • Any excess fabric or embellishment utilized during shoots will not be provided with the product unless mentioned on the website. Such exchange claims will not be regarded as valid.
  • Borsa doesn’t take responsibility for items purchased from any unauthorized sellers/individuals. Only shop authentic products from our official website